Online booking for our events is recommended
Various times

21 – 23 Dec 2024

Meet Santa every morning in a quiet, calm and relaxed environment.

Stroll through our Sailortown gallery decked out in festive decorations to meet Santa in his relaxed and quiet grotto. And if you’ve been nice, you'll receive a gift! Photography is allowed, so feel free to take a photo to capture the moment before exploring the museum.

Please check availability and book in advance to avoid any disappointment.

Ticket includes visit with Santa and present to take home. Presents are made with traditional materials with minimal plastic, and are age appropriate.

Book your tickets online for the lowest price

For:
Families
How to attend:
In-person only
Good to know:
Visual displays and sound such as background music will be switched off for quiet sessions.
Duration:
Each 15 minute session will accommodate 4 children
Accessibility:

Relaxed

Concessions:

Some concessions are available, read our policy

Booking guidance:
Advanced booking required

Important information

Adults don't need tickets, but must accompany children. Babes in arms are welcome to join their siblings without a ticket, but won't receive a present.

Need to know

Victorian Santa's grotto sessions run every 15 minutes between 10.15am – 4.15pm.

Each 15-minute session accommodates four children and they will visit Santa in arrival order. Families who book multiple tickets can choose to go in separately or together.

Adults don't require tickets, but must accompany children.

Babes in arms are welcome to join a session with their siblings without a ticket, but they won't receive a present.

Our address is London Museum Docklands, No.1 Warehouse, West India Quay, London E14 4AL. We're just a few minutes away from Canary Wharf and West India Quay.

Check our need to know page to get the answers to all the frequently asked questions about visiting, facilities and accessibility.

While food and drink isn't permitted in the Sailortown gallery, our family-friendly cafe is the perfect place to sit down and relax for a bite or tea break. We have lunch boxes for kids, sandwiches, pastries, snacks and a wide selection of hot and cold drinks.

You’ll also find our shop with a curated range of gifts and souvenirs, including posters, prints, toys, books and jewellery.

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