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We're not currently accepting object donations while we focus on getting the collections ready for our new museum. This includes digital objects such as photographs or films.

We'll only be accepting new objects in exceptional cases while we undertake this essential work, which we've already identified.

We realise this may be disappointing, but we hope you understand the reasons for our decision.

You can find out how to contact our security team at London Museum Docklands on our need to know page.

We unfortunately can't carry out research that doesn't relate to our collections, like personal family history.

You might find the answer to your question on our ticketing info or need to know pages.

If not, please use our form below and select "Ticketing & visiting" from the drop-down.

For urgent enquiries or ticket sales over the phone, please contact the Box Office on 020 7030 3300. Phone lines are open Mon–Fri between 9.30am – 1.30pm & 2.30–5pm.

Take a look at our schools and families pages, which might have the answer your question.

If not, please get in touch with our Learning team directly on [email protected]