Our culture & values

Our behaviours reflect our ways of working and underline everything we do, like building good relationships, promoting inclusion and thinking creatively:

The doors stay open – proactively fostering a culture of inclusion and accessibility

Take good care – caring about our assets and resources, for a sustainable future

Contrast and connect – working well with others and promoting collaboration across the museum

Put on a great show – thinking creatively and striving to deliver the best possible results

Keep your feet on the street – externally connecting and embracing learning, insight and analysis

We’re signed up to the Mental Health at Work Commitment to ensure a healthy workplace for everyone, with the help of our Mental Health Champions.

We have a wide range of staff benefits to support good mental health both at and outside work. We also have a mental health action plan, developed following our participation in the Mental Health Wellbeing Index.

We’re working towards becoming a Disability Confident Leader and are currently accredited at Level 2 of the Disability Confident scheme. We work with our managers and the Disability and Inclusion Staff Network to ensure that all our staff get the opportunity to shine.

We proactively encourage our people to share information about themselves if they wish to, so that we can discuss, agree and put in place reasonable adjustments. Our Workplace Adjustments Guide helps make sure that all of our staff are appropriately supported.

We're committed to being an equitable, diverse and inclusive organisation. We have an Equity, Diversity and Inclusion (EDI) Strategy in place and we’ve made measurable commitments across everything we do as an employer and a museum, including commitments around our people and culture.

We’re also working towards becoming a truly anti-racist organisation. We’ve undertaken a collaborative research project to help us to identify the most pressing actions we need to take to change our culture and embed anti-racism in the ways we work, which are outlined in our Race Equity Action Plan. To support this work, we’re a member of Inclusive Employers and a signatory of the Race at Work Charter.

We have collaborative staff networks which are led by staff, for staff, and are supported by the organisation. Our networks provide peer support for staff with similar shared experiences, run events and also support the museum to meet its equality objectives set in our EDI Strategy.

We currently have the following staff networks:

• Disability and Inclusion Network
• Global Majority Staff Network
• Parents and Carers Network
• Proud History Champions (LGBTQIA+)
• Women for Leadership Network